Shipping policy
Shipping Locations
We currently ship within Canada only.
Processing Time
All orders are processed within 1–3 business days.
Orders are shipped from Ottawa, Ontario.
Please note that processing time may be extended during peak periods or holidays.
Shipping Rates
We offer a flat rate shipping fee of $9.99 CAD per order across Canada.
We also provide free shipping on orders over $60 CAD.
Delivery Time
Delivery times may vary depending on your location and the shipping carrier.
Estimated delivery times:
- Ontario: 1–5 business days after shipment
- Other provinces: 4–7 business days after shipment
Please note that these are estimates only and delays may occur due to factors outside our control.
Tracking
Once your order has been shipped, you will receive a tracking number by email.
Shipping Delays
GripON is not responsible for delays caused by carriers, weather conditions, or other unforeseen circumstances.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at:
griponshop@gmail.com
We will assist you in resolving the issue with the shipping carrier.
Additional Notes
All prices on our website are listed in CAD (Canadian Dollars).